Performance

If Solid Accounting feels slow, work through these.

Slow to open or save

• Close and reopen the company (File → Close Company, then open it again). Reopening finishes any writes still waiting in the database's log.
• Keep the company file on a local drive. A company file on a network share or inside a folder that a sync tool is copying is slower and can be damaged mid-write.
• Check the disk. A nearly full or failing drive slows everything.

Reports take a long time

Reports add up every entry in the date range each time you run them. On a large company file:

• Use the fiscal-year or month range instead of all dates.
• Run a summary report first, then drill into detail.

Memory keeps growing

• Close windows and panels you aren't using.

If memory keeps growing over hours of use, email support@solidaccounting.com with the company file's size on disk, how long the app was running, and the memory use from Task Manager (Details → Working set) at the start and end. Help → Send Diagnostic to Support... attaches the details we need.

First cloud backup is slow

The first encrypted cloud backup encrypts and uploads the whole company file. Later backups — every hour while the app is open, and when you close it — only send the blocks that changed, so they're much faster. Backups run in the background and the app stays usable. If the first one crawls, try a wired connection.